Keeping the personality in hospitality for Southwest Airlines
Employee Engagement Agency
We think people want to do a great job at work, so we create employer brands and great internal communication to help create the conditions for that to happen
Your people are your organisation’s strongest asset. They are the experts, innovators and facilitators that can keep your strategy alive and relevant. They’re also potential brand advocates who can influence customer loyalty and industry perception. But this will only happen if your employees are engaged in the organisation and their work.
Research suggests that engaged employees are crucial to organisational success. Businesses with high employee engagement have twice the annual net profit and 2.5 times greater revenue growth than organisations with fewer engaged employees.They also have 40% less employee turnover.
How do you engage with your employees, enabling them to add untapped value?
Working with you, we’ll explore ways for you to connect and engage your people with your brand and strategy, ways that focus on their strengths and motivate them to solve problems and innovate effectively. It’s a process and approach that’s good both for the success of the organisation and the well-being of your people.
So, if your employee engagement survey is showing areas to improve on, you want to transform your organisation for future success, or you want to create a culture where your people will thrive, get in touch.
How we can help
Using our four-step process of discover, define, design and deliver we offer the following:
- Advice and counsel
- Qualitative research – interviews and focus groups
- Activity and workshop design and facilitation
- Communications strategy and development
- Evidence-based practice from organisational science: employee profiling, organisational networks/influencers, change management
- Scripting, e.g. videos, speeches
- Intranet and microsite design
- Mobile and web apps
- Creative and design
- Video and motion
- Events, digital and face-to-face
Frequently asked questions
- What is employee engagement?
Employee engagement occurs when an organisation’s employees are united behind a vision, set of values and a business plan. It is the result of excellent internal communication and leadership, as well as a clear employee value proposition, and is bought to life at every employee touchpoint.
- Why is employee engagement important?
Engaged employees are more productive because they are clear on their role and committed to the vision, values, and products and services of the brands where they work. Employee engagement leaves employees feeling that their work is meaningful, which is a key driver for employee attraction and retention.
- What is the benefit of employee engagement?
Employee engagement results in a better customer experience and in greater revenues and profits. Research shows that organisations that invest in employee engagement and experience outperform their peers and attract and retain the best talent.
The Team quickly helped us identify the best way to bring values to life.
Clair FosterHead of Employee Communications, M&S
Some of our work
Harnessing the many faces of determination within RBS
We visited the offices of Tommy Hilfiger and Calvin Klein in Amsterdam. Find out how they are creating an employer brand that will unlock a customer brand. Last month, during London Workplace […]
We visited LinkedIn’s London HQ in Farringdon during Workplace Week to see how employee wellbeing is at the heart of its workplace design. If you work in an office or studio space, […]
This blog looks at why a business can’t just paint a new purpose over what it’s currently doing. And why, it has to take people – employees and customers – with it. […]